Secure Airport Parking Reviews

The price was great, but customer service was awful when departing to go on holiday. The man in reception was miserable and mumbled so couldn't hear what he was saying about returning. The other man who was driving us took ages to take us and we thought we were going to be late for our flight. First he got in the minibus leaving all the doors open and then got out and started moving lots of other buses and cars around when there were about 3 other staff who were just standing there not doing anything. He didn't talk once whilst taking us and was very harsh with the clutch and changing of gears. This made us feel a bit unsure of leaving our car there. However the man on the way back was quite pleasant and was prompt collecting us from airport.

Heavy traffic and fog meant we were held up on way to car park on a Monday morning. We arrived at 8.20am instead of 7.30. Already late for our flight check in there was no one in the car park office to transport us! The office was closed and a notice with the phone number to ring was displayed on the outside of the locked door. After speaking to the driver using this number I was told he would be about 20 mins before he could get back to collect us as he was on the way to the airport with more clients. Eventually he arrived and we got to the airport at 9.05 for a flight at 10.25. All in all a fraught experience. Surely there should be someone else available to drive customers to the airport in circumstances such as these.

Having booked a weeks parking, but being delayed a further 5 days due to the volcanic eruption,and after a very long jurney from Turkey via Birmingham airport, and further onward jurney by coach, overall 12 hrs travelling, we were greeted by extra costs to be paid by cash to your driver. We believe that most other carpark firms at Manchester had waivered the extra charges.I will not use you again. Very disappointed

Ease of booking good, price good. Onsite experience - compound fencing incomplete, thus easy access to intruders - transfer vehicle dirty, near side door latch broken, thus in an accident only one means of egress - shabby site - friendly operators.

Parking service was fine and at good competitive rate.However, as a first time customer there was confusion on where the return pick up point was as explained by the phone reception.Maybe a clear note to explain should be attached to the business card given out when the car is first dropped off.Many thanks

advised to call once bags were picked up, but then had to wait 30mins to be picked up.

car park is ok just 10 mins to airport and one of the cheapest around. unfortunately the 'buses' are arctually mini busses that seat 8 people at a time and do not run every 15 mins as advertised on this site. going we arrived at the car park at 0745 minibus set of at 0850 got to the airport terminal at 0900. Coming back called for pick up from the airport at 0120 minibus turned up at 0215. Overall not a great experience, for another 10 pounds or so we should have booked at a larger operation with more frequent transfers

the car park looks to be insercure on arrival and we had to wait in the cold for 40 mins on our arrival back in manchester, not a good service.....poor

We had previously used the service at Stansted where everything was first class. We booked again on that basis and also because it was the cheapest on offer for Manchester. However, it was like chalk and cheese. On a busy Saturday morning there appeared to be only two staff working, one of whom was a 'stand-in' who, in his own words, had drunk too much the previous night. We, together with others, had to wait around half an hour for a lift to the airport. On our return, we called on entering the baggage reclaim area and were told to call when we had all our luggage. This we did and were informed that we would have to wait whilst another group were driven back to the parking area. We then got a further call saying there would be a further 10-15 minute delay (at 2.30am) because a group needed to be checked in at the parking area. It would appear there was only one person working. So overall, not a particularly efficient operation.

Everything was ok apart from having to wait at terminal 3 on a carpark for 40 mins with no seating or cover, and both in our seventies it was not good, thank goodness it was not raining.